CONTACT US
Have a question, want some info or need help placing an order? We are here to answer your questions and concerns. Please contact us by phone during our business hours listed below or by email and we will be happy to help you right away. Please note, due to being a physical optical store that services patients if we do not pick up right away please leave a voicemail and we will get right back to you. You can also email us for the absolute fastest service.
Thank you for shopping at Luxury Eyesight.
Please click HERE for the most Frequently Asked Questions, in an effort to assist you immediately.
Visit Us
Luxury Eyesight
954 W. Washington BlvdSuite 725
Chicago, IL 60607Phone - 773.977.7676
Fax - 773.977.7676
contact@luxuryeyesite.comSchedule
Boutique Hours
By Appointment Only
Monday – Friday
10:00 AM – 6:00 PM
Saturday – Sunday
Closed
Please contact us to book an appointment
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Online Ordering Availability
Items displayed on our website are part of a curated and continuously updated collection, and while a frame may be available for purchase, it does not always indicate immediate in-stock availability. Depending on the brand and collection, certain items may require special ordering, with typical fulfillment timelines ranging from 3 business days to 4+ weeks based on production and availability. For time-sensitive orders, we recommend contacting our team prior to purchase so we can confirm availability and provide the most accurate timeline.
Prescription Lens Guarantee
Confidence in every pair we make.
If your prescription lenses are made incorrectly based on the prescription provided at the time of purchase, we will remake them at no charge within 30 days of receipt. We stand behind the precision of our optical work and will also cover return shipping to ensure a seamless resolution.
LENS WARRANTY COVERAGE
Every prescription lens purchase includes a 1-year lens warranty, providing a one-time replacement at no charge in the event of a manufacturing defect.
When paired with any Crizal® Anti-Reflective, your coverage is extended to 2 years total.
IMPORTANT DETAILS
- Warranty coverage and replacement lenses are limited to the original prescription and lens specifications selected at the time of purchase
- Coverage does not include preference-based changes or dissatisfaction with the selected lens options
- Damage resulting from misuse, neglect, or improper care is not covered
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